Cancellation & Refund Policy

Updated 12/11/2026

Cancelling your subscription

You can cancel your monthly subscription at any time via the link in your Stripe receipt or by contacting us. The service stays active until the end of the paid period and you will not be charged again.

Consumer right of withdrawal

Consumers have the right to withdraw from a distance contract within 14 days of concluding it. Because the service starts immediately at your request, we may charge for the time used before withdrawal. The remainder is refunded within 14 days.

Refunds

If the service does not work as described and we cannot fix the problem, we refund the payment for the affected period. The free trial lets you test the service before paying.

How to request a cancellation or refund

Contact us: the support channel #huurre-tuki on our Discord server. Include your Discord server's name or ID and the payment date.